Education and Tuition Collections
Full service, superior collection rates, and the sensitivity to protect your reputation.
Higher Education A/R and Tuition Recovery Services
This faith is repaid through our competitive contingency rates and quick, courteous client support by phone, email, or via our easy and secure online portal. We also include credit bureau reporting, legal forwarding, and a network of custom reporting options in making informed decisions regarding revenue and forecasting.
Virginia Recovery Solutions, Inc. works to provide schools the opportunity to recover delinquent tuition in the best possible way without affecting the student experience. We are proud to hold an A+ rating with the Better Business Bureau and maintain active membership status with ACA International and the International Association of Commercial Collectors.
How We Do It
Complete Letter Series: Our compliant letter series drives up resolution rates.
Aggressive Calling Campaigns: We begin calling students immediately upon placement for active collections and do not stop until the account is either resolved or all authorized parties are attempted without resolution.
Experienced Staff: Our staff averages 12 years of direct Higher Education Recovery Experience and attends continuous training on the ever-changing regulatory environment.
Skip Tracing: Our proprietary “waterfall” skip-tracing methods locate new contact information quickly, far more effectively than traditional collection methods. We use real-time address information from the U.S. Postal Service to keep student records up-to-date.
Consumer Credit Reporting: When appropriate, we report collection items to consumer credit bureaus, affecting the consumer’s credit rating only after they’ve had ample opportunity to resolve the account, typically after 180 days.
Compliance: For over 28 years nationally, we have held a perfect compliance record. Departmental training for employees is conducted, calls are reviewed for quality assurance, and consumer satisfaction is rewarded.
Compassion and Responsibility: Our agency serves to provide a full circle life span to your institution, ensuring you only have pleasant experiences while informing our students of their responsibilities and encouraging them to re-enroll after the resolution ends.
