Consumer collection solution
Get your money back without hurting customer relationships—get paid on time,
not at the cost of wearing the "bad guy" hat Let us get you back on stable financial ground.
You deserve to collect the money that customers owe, but you also have to work hard to protect customer relationships. What’s the best way to find this balance? Outsourcing consumer collection agencies that respect your customers and work to restore health to your cash flow.
Place your unpaid accounts in the trusted hands of Virginia Recovery Solutions, Inc. For over 08 years, our consumer collection agency has defied conventional industry practices, creating our path to success.
Results: with recovery rates far exceeding our competitors, it’s obvious we’re on the right track.
We handle consumer collections with respect and integrity. Enhance your cash flow and recovery rate without alienating your customers.
A Better Consumer Collections Solution at Virginia Recovery Solutions, Inc., there is a better way we believe in handling consumer collections. You want your customers to come back, but you need them to pay to keep your business healthy. We strike this precarious balance using a unique approach where there are no unethical or demeaning collection practices. We strive for zero complaints, which our A+ rating with the BBB clearly shows.
We have over 08 years in this business, with years of experience from our licensed debt collection professionals, averaging 10+ years of experience. Our advanced skip-tracing department is headed up by a licensed private investigator. We maintain experienced, friendly, long-term staff to help.
Learn more about our commitment to ethical debt collection practices and how we are working to change the face of consumer collection agencies.
The Only Consumer Collection Agency with a P.H.D. (Preserve Human Dignity)
It’s not just about the money; it’s also about your good name. Our “P.H.D. Philosophy” ensures our representatives show consumers care, compassion, and respect—not intimidation. That helps you maintain the trust you’ve built with your customers, so they’ll continue to want to do business with you.
Our Consumer Collections Compliance Commitment
Compliance with federal and state regulations, such as the Federal Fair Debt Collection Practices Act, is critically important. Our firm believes that ongoing training for our consumer collection staff is essential for ensuring compliance with these laws.
Real-Time Account Visibility with Virginia Recovery Solutions, Inc.
Be kept up to date on our progress with our safe, completely HIPAA-compliant portal for access to your account status anytime. You will be able to upload new placements, track payments, download activity reports, and request that email updates from us be sent to you regularly. You deserve transparency at all times.
Why a Consumer Collection Agency?
This is where consumer collection agencies help speed up overdue payments and ensure compliance. Even the most hard-to-reach consumers will be more willing to pay off their debt if pursued by a collection agency, as many are often intimidated by having their credit history reported or facing a lawsuit. We treat all of our customers with respect and dignity while procuring the most successful results, never having to compromise on your values with underhanded tactics.
Want to know more about how we work, our success rates, or maybe consumer collections in general? Then be sure to visit our FAQ page or contact us.
We Also Handle Commercial Collections
Are you in the B2B sector? Virginia Recovery Solutions, Inc. also provides commercial collection services with the same respectful approach. Recognizing the people behind business decisions, we uphold our P.H.D. Philosophy in both Consumer and Commercial Collections. You need a commercial collection agency that respects your business reputation among consumers and partners alike.
To learn more about what services Virginia Recovery Solutions, Inc. can assist you with, contact us today.
